Refund and Cancellation Policy

1. Policy Summary

CShoppy accepts returns and replacements only for missing, damaged, or wrong products.
You must report any such issue within 7 days of receiving your order.

2. Cancellations

• Order cancellations are accepted only within 24 hours of placing the order.
• After 24 hours, cancellation requests will not be accepted for any category.

3. Damaged, Wrong, or Missing Products

If you receive a damaged, wrong, or missing item, please contact our customer support within 7 days of delivery.

Provide:

• Order number
• Clear photos
• Unboxing/opening video

After verification, we will offer a replacement or refund as applicable.

4. Return / Replacement Procedure

Contact customer support within 24 hours of delivery to initiate a return or replacement request.

5. Refund Processing

Approved refunds will be processed within 7–10 business days to your original payment method.

6. Replacement Processing

• Approved replacements will be dispatched within 7 days, subject to stock availability.

7. Policy Updates

CShoppy may update or modify this policy at any time. Changes will be reflected on the website.

8. Contact Information

For cancellations, returns, or support, reach out to our customer care team.
Phone: 7902261312
Email: cshoppy47@gmail.com